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Please note, Consumer Services will be closed between 23/12/2020 and 04/01/2020 – any enquiries submitted received during this time will be looked in on return.

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For all product concerns, please ensure you confirm the following from the reverse of your pack (for multipack concerns, the details from the affected inner pack is required as opposed to the outer pack):

  • The best before date
  • The time and all other codes printed next to and underneath this date
  • The size of the pack

All responses are issued by post so please also include your address.

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Metcalfe’s skinny, c/o Kettle Foods Ltd,
Barnard Rd
Norwich
NR5 9JP